Exact payment details will vary but usually we will ask for a 20% booking deposit followed by a further 50% interim payment 6 months prior to departure and the remaining 30% final balance due 3 months before departure.
If we do not receive payments on time we retain the right to cancel the booking and resell the space. For further information and to make a booking please contact us via the Contacts Page on this web site.
Rainbow-Scuba will not be responsible for any financial loss incurred by issues beyond our control such as, but not limited to, weather, ‘Act of God’ or changes made by the local authorities. It is a condition of your booking that you purchase comprehensive dive and travel insurance cover specific to your booking and to bring proof of this with you to show when you check in.
Updated March 2023
Cancellations can only be received by email and must be acknowledged by us in the same way. We cannot accept cancellations by telephone, SMS, Social Media messaging etc.
20% booking deposit is non-refundable however we WILL refund this payment IF we are able to re-sell your place. Therefore the sooner you notify us of any cancellation the more chance you have of receiving a refund.
50% interim payments and 30% final payments are only refundable if we are able to re-sell your place. Once again the sooner you notify us of any cancellation the more chance you have of receiving a refund.
Dive Insurance and Comprehensive Travel Insurance
Diving insurance is mandatory on all live-aboards and you will be asked to show proof of adequate cover when embarking any ship. Remember that your dive computer records every depth on every dive so any sickness at any time that results in the need for medical attention and your insurance company will be looking for a reason not to cover you.
Free travel insurance from a credit card is unlikely to provide adequate cover i.e. multiple dives over multiple days and to depth of 40 meters. You may not plan to dive that deep but it's when the unexpected happens that you are most likely to need medical care.
Comprehensive Travel Insurance: valid at the time of booking to cover any pre-departure cancellations should you have to cancel your trip for any reason such as illness or serious accident or any changes or cancellations to your travel plans, loss or damage to your luggage and contents. You must be satisfied that your insurance fully covers all your personal requirements, including pre-existing conditions, cancellation charges, medical expenses and repatriation in the event of accident or illness whether diving related or otherwise.